Major Global Digital Payments Platform
Entity match rate above 60% — a step-change improvement that displaced the legacy provider as the primary KYB engine.
60%+ Entity match rate
250+ Jurisdictions
10.6B+ Source records
Challenge
Match rates below 50% on a global merchant population
Solution
Direct connections to 250+ official corporate registries
Result
Match rate above 60%, manual research queue collapsed
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In This Case Study
Match rates below 50% on a global merchant population
The legacy provider’s aggregated data performed reasonably well in Western markets but degraded rapidly in Asia, Latin America, Africa, and the Middle East — precisely the regions where the platform was growing fastest.
Direct connections to 250+ official corporate registries
A primary-source data platform built on direct registry connections delivered structurally better resolution than the aggregator approach — verified through head-to-head benchmark.
Match rate above 60%, manual research queue collapsed
Sayari became the primary KYB verification engine for global merchant onboarding. Onboarding decisions that previously required days of manual research now resolve programmatically.
The challenge
Three screening platforms. One structural problem they shared.
One of the world’s largest payments platforms was running its global KYB verification program through a legacy data provider. The results were inadequate. Entity match rates hovered well below 50%, meaning that for the majority of businesses submitted for verification, the system could not return a confident match against authoritative corporate registry data. Every unresolved entity required manual research, creating a bottleneck that scaled linearly with platform growth.
The problem was structural, not operational. The legacy provider relied on aggregated, secondary data that performed reasonably well in Western markets but degraded rapidly in Asia, Latin America, Africa, and the Middle East — precisely the regions where the payments platform was growing fastest. As the platform expanded into new markets, the percentage of verifiable entities actually decreased.
- Entity match rates hovered well below 50% — most submissions could not return a confident match
- Aggregated, secondary data degraded in Asia, Latin America, Africa, and the Middle East
- As the platform expanded into new markets, the percentage of verifiable entities decreased
- Manual research bottleneck scaled linearly with platform growth
The solution
Ownership-chain resolution at the point of application
The compliance team evaluated whether a primary-source corporate data platform — built on direct connections to official registries in 250+ jurisdictions — could deliver structurally better match rates than the aggregated data approach. A head-to-head benchmark tested both platforms against the same population of entities, measuring resolution rates by geography and entity type.
The new platform achieved an entity match rate exceeding 60%, with the most dramatic improvement in the jurisdictions that matter most for growth: markets where legacy aggregators have minimal registry coverage but where Sayari maintains direct connections to national corporate registries.
- Direct connections to 250+ official corporate registries — primary-source resolution
- Step-change improvement most dramatic in fastest-growth jurisdictions
- Displaced the legacy provider as the primary KYB verification engine for global onboarding
Sayari capabilities used
The results
Auto-verification up 25 points. Three tools became one.
The payments platform now verifies merchants against 10.6B+ source records from official registries, giving the compliance team confidence in entity identity across every market the platform serves. Onboarding decisions that previously required days of manual research now resolve programmatically. As the platform continues expanding into emerging markets, verification infrastructure scales with it rather than against it.
60%+
Entity match rate — up from below 50%
10.6B+
Source records driving every verification
250+
Jurisdictions covered through direct registry connections
“Resolving entities that were previously unverifiable eliminated a significant portion of our manual research queue and accelerated merchant onboarding timelines.”
Head of Compliance
Major Global Digital Payments Platform
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