Support
Customer Support
Our team is here to help. Reach us directly using the contacts below — we typically respond within one business day.
Phone
+1 (202) 621-9821
Customer Support
[email protected]
Product, API, and account questions
Legal
[email protected]
Legal inquiries and agreements
Security & Trust
[email protected]
Vulnerability reports and security concerns
How can we help?
Use this form to reach Sayari’s support and customer success teams. We typically respond within one business day.
Product Support
Technical issues with Sayari Graph, the API, or any product feature. Include your severity level so we can prioritize accordingly.
Customer Success
Questions about your account, license, training, or onboarding. Your dedicated Customer Success Manager is here to help.
Sales Inquiries
Prospective customers with questions about pricing or capabilities can also reach us here or via the demo request form.
For emergencies, select Severity 5 and mark the issue as time-sensitive. Our on-call team monitors urgent submissions outside business hours.